The Hilton Kuala Lumpur photographed from Perdana Botanical Gardens
I had a good feeling about this place even before we arrived. The reviews I read online were great and the customer service I received from Hilton leading up to our stay when I contacted them was excellent. Turns out our expectations were not just met but surpassed.
Address
3 Jalan Stesen Sentral, Kuala Lumpur 50470 , Malaysia
Date stayed
Thursday 15th August 2019 for three nights
Price
1509 MYR ($534.72 AUD) for 3 nights + 10 MYR per night tourism tax for the three nights. This rate included buffet breakfast for two each day. We booked through Hilton directly, signing up to their Honours program to give us free WiFi in our room.
Room Type
King Deluxe. We were upgraded to a room on the 22nd floor. As we were celebrating our 25th Wedding Anniversary, the staff had made up two beautiful swans on our bed out of towels. We were also left a box of the yummiest chocolates and a card. It was a beautiful surprise.
Location
The Hilton KL is situated right next to Sentral Station and Nu Sentral Shopping centre with undercover access to both. It is easily accessible to nearby attractions including the National Museum of Malaysia and the Perdana Botanical Gardens as well as those attractions further afield but easy to get to from the undercover air-conditioned walkway that leads to the train station. It also made our trip back to the airport very easy with the KLIA Ekspres right at our door step.
Check-in/Check-out
- Check-in 3pm
- Check-out 12pm
- Reception desk is open 24 hours
Reception desk at Hilton Kuala Lumpur where we received a welcome drink from the super friendly staff and sampled chocolates from the jar
Parking
- Secure undercover parking is available for all guests
- Self parking is available for RM 8 for the first hour and RM 9 per hour after that
- Valet parking is available for rm 38 for the first hour and RM 9 per hour onwards
Internet
- Free WiFi is available in public areas of the hotel
- WiFi access in rooms is available for MYR 29 per 24 hours
- WiFi in executive rooms and suites is complimentary
- If you are a Hilton Honours Member which is free to join and you book through Hilton directly then WiFi in rooms is complimentary.
Room Features
- Large 38-44 square metre non-smoking rooms (409-472 feet) for the King Deluxe
- 50 inch flat screen HD TV with cable and pay per view as well as standard network
- Beautiful large and modern marble bathroom with bath and separate shower
- Night lighting in the bathroom
- Bathroom amenities by Crabtree and Evelyn
- Bathrobes and slippers
- Air-conditioning with adjustable thermostat
- Work desk with adjustable lamp
- Mini refrigerator
- Mini bar with 4 bottles of complimentary water topped up daily
- Daily housekeeping and turn down service with Do Not Disturb switch by the bed
- Two phones and alarm clock radio
- Good amount of cupboard storage with hanging space, shelves and drawers
- Mood lighting in the hallway
- Safe
- Ironing board & iron
- Room service and in-room massages available
The bed in this large room was huge and the swan arrangement was very cute
Inside our Hilton KL room on the 22nd floor
The card with 25th Wedding Anniversary printed on it and box of quality chocolates was a beautiful surprise
The mini bar and fridge with complimentary bottled water daily
This large marble bathroom was beautiful along with its deep bath tub
Sink which comes with its own mood lighting underneath
Safe inside the cupboard and some of the many storage options
Special lighting amongst the wooden panels in the hall added to the ambience of the room
View from the window
- As we were up high on the 22nd floor we had a good view of the city from our floor to ceiling windows including the National Museum, Botanical Gardens and the Hotel’s own swimming pool.
The view from our Hilton Kuala Lumpur hotel room on the 22nd floor
Hotel Facilities
- Wheelchair friendly
- No pets but service animals welcome
- Business centre and meeting rooms with
- Concierge desk
- Baggage storage
- Gift shop and florist
- Foreign currency exchange
- Car rental desk
- Laundry/valet service
- On-site convenience store
- Lounge
- Fitness centre with gym and yoga classes
- Hot tub and sauna
- Spa and wellness centre
- Swimming pool with water slide and outdoor bar
- 10 in-house dining options
Friendly staff at the Concierge desk ready to assist with your enquiries
The Spa at the Hilton offered a range of treatments to make you feel and look better
The gym was large and well equipped with a room at the back for yoga and exercise classes
The pool at the hotel was impressive with its size, features and beautiful surroundings
The water slide into the swimming pool at Hilton Kuala Lumpur
Attractive waterfall feature in the swimming pool
Breakfast
Breakfast is served at Vasco’s which you will see just after exiting the lifts on the lobby level. It would have to be the largest buffet breakfast I’ve seen in my life and I’ve had quite a number. There is a wide range of Asian and International cuisine from places such as Malaysia, India, China, Japan, Middle East, England and America. A few of my favourites were the cheese roti, the curried laksa and the bread and butter pudding with vanilla sauce.
The entrance to Vasco’s where you’ll find the biggest breakfast selection you’ve ever seen
Selection of cold drinks including starfruit juice and berry lassie
A selection of pastries, cakes and Malaysian delicacies
The choice of Indian food available on the day. Selection is rotated daily.
Different types of Roti being cooked. I tried the cheese roti and it was delicious!
Serving up my tasty curried chicken laksa
Steamed dumplings as one of the many Chinese dishes available
Places we visited nearby
NU Sentral shopping centre which is attached to the Hilton Kuala Lumpur Hotel
The Batu caves are a must do in Kuala Lumpur and only one 30 minute train ride from the Hilton
Little India at Brickfields with its colourful shops and Indian restaurants is only a 10-15 walk from Hilton KL
The National Museum is well worth a visit and can be reached by foot from the hotel
A short walk from the Hilton, the Perdana Botanical Gardens offer a tranquil escape from the hustle and bustle of the city.
Pros
- Staff very friendly and helpful
- Beautiful hotel with large modern rooms and marble bathrooms
- Bathroom has lots of mirrors including a makeup mirror and good lighting
- Large floor to ceiling windows to take in the views
- Best extensive buffet breakfast I’ve ever had
- Right at the doorstep of the Sentral train station and Nu shopping centre
- Excellent value for money
- The swans, chocolates and card will never be forgotten
- Complimentary chocolates available at the reception desk and in the lounge
- Welcome drink on arrival which is fairly rare at a hotel
- An amazing pool for kids or those young at heart with waterfalls and a slide
Cons
- The swimming pool was fairly shallow which was ideal for kids but not so great for adults.
- Free WiFi only available in public areas unless you are a Hilton Honours member and booked directly through Hilton or have one of the more expensive rooms or suites.
- Parking rates seems a bit high but as we didn’t have a car this didn’t affect us
Summary
In terms of hotels, Hilton KL would have to be the best hotel we’ve ever stayed in. The staff were so friendly, the service was exemplary, and the large modern rooms with their floor to ceiling windows and marble bathrooms were just beautiful. The hotel contains all the amenities you could want including a beautiful pool set amongst palm trees with bars and restaurants to enjoy a drink or a meal whilst watching the sun set. The breakfast selection was the largest I’ve ever seen anywhere and the food tasted delicious . And having the Hilton attached to a large shopping centre and train station as well as a number of tourist attractions, it makes for a very convenient location. Thank you Hilton KL for making our stay one we will always remember and look back on fondly.